Privacy Policy

Effective Date: 31/08/2025

This Privacy Policy describes how RFR App LTD ("Company," "we," "our," or "us") collects, uses, discloses, and safeguards your information when you use the Red Flag Radar mobile application ("App"). Please read this policy carefully. By using the App, you consent to the practices described below.

1. Information We Collect

We may collect and process the following categories of information:

a) Personal Information

  • Name, email address, and account credentials.
  • Subscription status and related billing details.

b) User Content

  • Text submissions, screenshots, chat entries, or other content you voluntarily provide for analysis.

c) Technical & Usage Data

  • IP address, device identifiers, operating system, and app version.
  • Log data such as timestamps, crash reports, and performance metrics.

d) Payment Information

  • Processed securely through Apple App Store or Google Play. We do not store full payment card information.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the App's services.
  • Process AI-powered analysis and deliver feedback.
  • Store and display your history of interactions.
  • Monitor usage, detect fraud, and ensure compliance with our Terms.
  • Comply with applicable laws and regulations.

3. Legal Basis for Processing (UK GDPR)

We process personal data on the following bases:

  • Consent: When you voluntarily provide information or grant permissions.
  • Contract: To deliver services under our agreement with you.
  • Legal Obligation: To comply with UK/EU law.
  • Legitimate Interests: For security, fraud prevention, analytics, and service improvement.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share data with:

  • Service Providers: For cloud hosting, AI processing (e.g., OpenAI, Google Cloud), and analytics.
  • Legal Authorities: If required by law, regulation, or legal process.
  • Business Transfers: In case of merger, acquisition, or sale of assets.

5. Data Retention

We retain personal data for as long as necessary to provide services or comply with legal obligations. When no longer required, data will be securely deleted or anonymized.

6. Security Measures

We implement reasonable technical and organizational measures to safeguard your data (including encryption, access controls, and secure cloud storage). However, no system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights (UK & EU Users)

You have the right to:

  • Access and obtain a copy of your data.
  • Correct inaccurate information.
  • Request erasure ("right to be forgotten").
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time (does not affect past lawful processing).

Requests can be made by contacting us at support@redflagradar.pro.

8. Children's Privacy

The App is not intended for individuals under 16. We do not knowingly collect data from children.

9. International Data Transfers

Your information may be transferred and stored outside the UK/EU. In such cases, we ensure adequate safeguards (e.g., standard contractual clauses).

10. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting within the App or via email.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact:

📧 Email: support@redflagradar.pro

📍 Company: RFR App LTD

Last updated: 31/08/2025